Why Shopping With Us Is Different

Signature Wrapping

Signature Wrapping

Every order is important to us and we want you to feel truly special when you receive your Skincity parcel, so we always take extra care to wrap your products beautifully and thoughtfully. Gone is the excessive packaging and hard-to-recycle padding. Instead, we use our recyclable Skincity tote bag to protect and cushion your products in transit. Every order also includes a make-up bag, a free sample, a copy of Skin Health Magazine (where possible) and one of our Kokeshi dolls.

Kokeshi
Tote Bag
2 Free Samples
24 Hour Tracked Delivery

Fast + Free UK Delivery

All orders are sent via the Royal Mail 24-Hour Tracked Delivery service as standard, a first for the cosmeceutical industry, meaning you will receive your products within one day of them being dispatched.

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Easy Returns

Easy Returns

Not happy with the product you have received? Just send the unopened and unused product back to us as soon as possible. If you think your product might be faulty, please email or call us first before returning it to us within seven days.

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Skin Health Magazine

Skin Health Magazine

Our in-house magazine is packed full of advice, insightful interviews and expert recommendations to help you understand and care for your skin. We include a free copy in every order (where possible), with a new issue launching every quarter.

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Our Skin Therapists

Our Skin Therapists

Our team of certified Skin Therapists are here to make shopping for the right skin care products simple and stress-free. If you need advice, they are available via email, online chat, on the phone and on social media.

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